Differences between Business Intelligence and Knowledge Management

Differences between Business Intelligence and Knowledge Management

 

  Both KM and BI are used to support decision making .

 

 Both KM and BI use data to develop knowledge and this knowledge is applied to decision making. However, BI systems primarily use data to generate information which can be applied to generate knowledge and this knowledge is primarily developed as explicit knowledge. KM on the other hand, uses both data and information to develop knowledge and this knowledge is further developed to create new knowledge. The knowledge developed in KM applications consists of both tacit and explicit knowledge.

 

there also argued that BI is a component of KM. Looking at the knowledge management lifecycle of knowledge capture/creation, sharing, and application, we can consider BI applications used primarily in knowledge capture/creation activities. This means that we apply BI applications to capture or create information leading to knowledge but the knowledge sharing and application is outside of the scope of these systems. Whereas a KM system addresses the entire knowledge management lifecycle.

So, while both KM and BI systems are used to capture or create knowledge, KM systems address the entire lifecycle and result in tacit and explicit knowledge while BI systems are primarily used for knowledge capture and result in explicit knowledge.

  BY Deepak Kumar Rohal